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Tech Support & Consultancy

Need Support or Consultancy ?

BMHT Centers of Excellence are a cross-company team of our most experienced professionals. They research strategic tech trends, maintain top quality standards, foster professional development, allocate the right specialists for every project, and can provide you with expert consulting throughout the development process.
Tech Support & Consultancy responsiveness collaboration

Our CoEs focus their efforts on two strategic directions:

  • Helping you by consulting, allocating the right specialists, and ensuring top quality level at all stages of the project delivery.
  • Creating a sustainable talent pool within the company, fostering the professional development of employees, and increasing the retention rate.

Software issues resolution

Product enhancement

Network connectivity

Database service

Network stability

Users Training

Professional Consulting

BMHT CoEs comprise a number of teams such as the Solution Group, the Engineering CoE, the Quality CoE, the PMO, the UI/UX CoE, the DevOps CoE, the Product Development CoE, and the Data Science Group, which are run by the Center coordinators. Each team has a specific set of services they provide and a key focus area they support. However, all of them work together to provide you with maximum value across all stages of the project delivery process, from the product discovery stage to the delivery phase.
Explore our technical support expertise

BMHT comprehensive outsourced technical support services help companies design the best solutions for their needs. We offer over a decade of experience in delivering online 24/7 technical support for large enterprise software products.

BMHT has handled all product’s technical support incidents including those related to product integration, product enhancement, database service, and network connectivity.

Qualified tech experts
Outsourced technical support engineers at BMHT have degree qualifications in Computer Science or Information Technology Management. Each member of our team has minimum three years of experience in a second- and third-line technical customer support environment. Technical support teams at BMHT have vast experience with Microsoft and Linux server products and technologies in enterprise environments. We offer solid expertise in programming languages and deep understanding of software development processes.

From offshore development centers in emerging countries we help technology companies at different stages of a product lifecycle from idea to design, development, testing, support and maintenance.

Why Us

About Us - BMHT - Your Professional Partner on Software Solution

Full product development cycle

We can assist you through full product development cycle which starts from analysis and requirements gathering and continues to design, implementation testing, deployment and maintenance. Our professional consultants can also help you with the existing product improvement, adjust it to changing market needs and advise on monetization strategy.

Global Delivery

BMHT has office locations and offshore delivery centers near technology hubs in Europe and North America. Digital transformation and communicative technologies that expand the notion of collaboration and break down the regulatory barriers enable BMHT to address the global needs of our clients. We have the longstanding and growing presence in more than 15 countries.

Quality-driven delivery model

Compliant with ISO 9001 quality management standards, we focus on quality throughout the development process instead of moving QA towards the end of product development cycle. Our teams apply defects prevention practices such as TDD and BDD (Behavior Driven Development) to minimize re-work and shorten time to market.

Information security

While our infrastructure security solutions protect your corporate information from external threats, all sensitive data that you share with your product development team is subject to NDA and is protected by strong corporate policies.

Contact Us
Drop a message to our team to see how we can help
Trusted By :
" I would definitely refer BM&H Tech as an excellent nearshoring partner and have already made several personal recommendations. "
Sadegh Tabesh
Founder & CEO of Lego Education
I have been partnering with BM&H for 2 years and for 3 different companies, where each time I worked with BM&H to build a team from scratch. As you would expect for a repeat customer, I am very pleased with the quality of the people they find, along with their professional and transparent approach. Furthermore, given that both of my former employers are still working with BM&H and have also subsequently expanded their teams, demonstrates that BM&H provides lasting and valued relationships.
Zahra Khanzadi
Founder & CEO
In our technology organization we have about 5 people in Dubai. At BM&H we have little over 50 people. So the majority of our operation is at BM&H.
Alireza Soroushe
Founder & CEO